The Software Product Management Blog

Grab a front-row seat to the world of software product management, where I share everything from industry insights to personal anecdotes, aiming to enlighten, educate, and empower those passionate about crafting cutting-edge software products.

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Talking to Your Documents: A Hands-On Guide to Retrieval-Augmented Generation (RAG)

Learn how to turn your internal documents into a searchable memory using Retrieval-Augmented Generation (RAG), with a real-world example using WWDC transcripts and local language models.

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How Insurance Red Tape Turned My Migraine Relief Into a Nightmare

A real-world story of broken healthcare customer experience, insurance friction, and the human cost of policy changes.

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Behavioral Psychology in Product Management: Lessons from Predictably Irrational

Discover how behavioral economics principles from Dan Ariely's 'Predictably Irrational' can transform your product strategy, design, and user engagement.

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How to Set Up GTD in OneNote (With Template & Automations)

Implement the Getting Things Done in OneNote with this comprehensive guide. Improve your productivity and streamline your GTD workflow.

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Plan Your Conference Schedule with ChatGPT in Minutes

Use ChatGPT to build a custom conference schedule that fits your goals and helps you skip the noise.

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AI Should Be Useful, Not Just Clever

In the rush to implement AI into everything, are we forgetting the core principles of good product management? Here's a cautionary tale from Microsoft Word and Copilot.

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Why Anti-Patterns in Product Design Cost You Users

Discover how deceptive design patterns destroy trust, illustrated by how a popular tax app lost a user forever by hiding key info until the last step.

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What Shopify’s AI Memo Misses—and What to Do About It

A response to Shopify’s AI memo that explores what it gets right, what it misses, and how leaders can turn AI into a real competitive advantage.

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How I Used LLMs to Help a Team Understand a Legacy Database in Hours

See how a fractional VP of Engineering used LLMs to decode a legacy database fast.

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