Happy Friday! Welcome to another installment of #5Things.
How are you managing your technical debt?
Tech debt accrues in various ways, you build products fast and make short term decisions that hurt your product’s long term stability and maintainability. Sometimes a conscious decision to take on debt is made in order to hit an important deadline or reach a market position.
Does your UX team know how to measure their success? Ty Magnin from AppCues breaks down the Google HEART framework.
The framework was devised from Google user experience research after internal teams realized that UX wasn’t being measured effectively. At the time, there were plenty of effective ways to measure user experience on a micro level—such as time-on-task and task completion rate—but UX designers weren’t being held to the macro business metrics that they directly influence. So Google came up with HEART as a new framework for measuring user experience.
In the HEART framework each letter stands for a different user experience metric: Happiness, Engagement, Adoption, Retention, and Task Success.
Some thoughts from Jana Bastow of ProdPad on Roadmaps…
She focuses on a couple of key areas including – What is a roadmap? How do I build one? What will it look like and who should see it?
James Archer wants to finally put the Hamburger menu to bed.
This is a hamburger menu: It’s called a “hamburger” because it it looks roughly like a bun-meat-bun sandwich. The hamburger menu was so rapidly adopted and remains so beloved by digital designers that it may be too late to change course anytime soon. Other designers often look at me like I’m crazy when I try to explain why the hamburger menu is often a bad idea.
Something to think about…
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
– Jeff Bezos
Have a great weekend!
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My first professional job involved playing video games for 9 hours a day. After experiencing early signs of brain rot, I decided to teach myself how to write software.
My entire career is characterized by this “why not?” attitude.
I'm currently applying my experience at product development to help early to mid-stage companies develop a “product first” mindset.
You can also find him at the links below.
On blog posts where I discuss products I may include affiliate links. If you click on one of these links and buy something then I get a teeny-tiny commission. As of this writing I think I make enough to buy a cup of coffee once every couple of months.
I don't get any paid compensation directly to write product reviews. I think that's pretty scammy.